Shipping policy

Shipping Policy Effective Date: [10/04/2026] Website: www.refurbishedtechnologies.com Brand Name: Edutech Reformers

At Edutech Reformers, we aim to deliver your refurbished laptops and learning packages safely and within a reasonable timeframe. This Shipping Policy explains how we process, ship, and deliver orders.

  1. Shipping Coverage We currently ship to locations serviceable by our logistics and delivery partners across India. Serviceability for a specific pin code or location will be confirmed at the time of order.
  2. Order Processing Time Orders are generally processed within [1/2] business days after payment confirmation or official order confirmation from our team. Processing time may vary depending on product availability, customization, or verification requirements.
  3. Delivery Timelines Estimated delivery timelines will be shared at the time of order confirmation and may vary based on:
  • Customer location
  • Product availability and stock
  • Logistics and courier partner schedules
  • Weather, regional, or unforeseen external factors

Delivery timelines are estimates only and not guaranteed.

  1. Shipping Charges Shipping charges, if applicable, will be communicated at the time of purchase or order confirmation. Charges may vary based on location, product weight, and delivery method. Any free-shipping offer, if provided, will be clearly mentioned at the time of purchase.
  2. Order Tracking Once an order is shipped, tracking details (if available from our logistics partner) will be shared with the customer via call, WhatsApp, SMS, or email.
  3. Installation and Setup Delivery For orders that include installation or setup support, our team will coordinate a suitable date and time with the customer after delivery, as per the agreed service terms.
  4. Delayed or Failed Delivery Edutech Reformers is not responsible for delays caused by:
  • Incorrect or incomplete address provided by the customer
  • Customer unavailability at the time of delivery
  • Logistics disruptions, natural events, or circumstances beyond our control

If a delivery attempt fails due to customer unavailability, our team or the logistics partner will attempt to reschedule delivery. Additional charges may apply for repeated failed deliveries.

  1. Damaged or Tampered Shipments Customers are requested to check the package at the time of delivery. If the package appears visibly damaged or tampered with, please refuse acceptance or record a video while opening the package and contact us within [24/48] hours of delivery, along with photos or videos of the issue.
  2. Order Changes After Dispatch Once an order has been dispatched, changes to the delivery address or shipping method may not be possible. Please contact our team as soon as possible if a change is required, and we will try to assist where feasible.
  3. Multiple Shipments In some cases, an order may be shipped in multiple parts due to product availability or logistics reasons. Customers will be informed if this applies to their order.
  4. Contact for Shipping Queries For any shipping or delivery-related questions, please contact us:

Edutech Reformers WhatsApp: [9009002619] Email: [support@refurbishedtehnologies.com] Address: [Shop No.1, Near Maharana Kamath Hotel, St.Anthony's Road, Chembur Nakar, Mumbai-400071] Business Hours: Monday to Sunday, 10:00 AM to 8:00 PM